Previous incidents

API error rates have returned to normal. We've implemented a fix and will continue to monitor going forward.

We've identified and deployed a fix. API latency has returned to normal levels.

API latency has returned to normal levels and we're continuing to monitor closely.

We're still waiting for an official update from our upstream provider on if this issue is resolved, however all login issues with Trophy seem to have been resolved so we're closing this incident. We'll continue to monitor and re-open this incident if required.