Previous incidents
Increased API latency
Resolved Sep 28, 2025 at 07:21pm UTC
API latency has returned to normal levels and we're continuing to monitor closely.
1 previous update
Issues logging in
Resolved Sep 15, 2025 at 03:56pm UTC
We're still waiting for an official update from our upstream provider on if this issue is resolved, however all login issues with Trophy seem to have been resolved so we're closing this incident. We'll continue to monitor and re-open this incident if required.
3 previous updates
Emails not scheduling
Resolved Aug 19, 2025 at 04:45pm UTC
We’re back! Email scheduling should be up and running. We have identified the root cause of the issue to be a query using an incorrect database endpoint. Thanks for bearing with us.
1 previous update