Previous incidents
September 2025
Sep 28, 2025
1 incident
Increased API latency
Degraded
Resolved Sep 28 at 03:21pm EDT
API latency has returned to normal levels and we're continuing to monitor closely.
1 previous update
Sep 15, 2025
1 incident
Issues logging in
Degraded
Resolved Sep 15 at 11:56am EDT
We're still waiting for an official update from our upstream provider on if this issue is resolved, however all login issues with Trophy seem to have been resolved so we're closing this incident. We'll continue to monitor and re-open this incident if required.
3 previous updates
August 2025
Aug 19, 2025
1 incident
Emails not scheduling
Downtime
Resolved Aug 19 at 12:45pm EDT
We’re back! Email scheduling should be up and running. We have identified the root cause of the issue to be a query using an incorrect database endpoint. Thanks for bearing with us.
1 previous update
July 2025