Incidents reported on status page for Trophy Labs Inc. https://status.trophy.so/ https://d1lppblt9t2x15.cloudfront.net/logos/8fa267aa59f0591881f2fc025cc55a5b.png https://status.trophy.so/ en https://status.trophy.so/ Mon, 06 Oct 2025 18:20:43 +0000 https://status.trophy.so/#ac6ab335829ca369e90305cfbb0126924f877dd4ac994ad073fb1e632aea2ade Documentation recovered https://status.trophy.so/ Mon, 06 Oct 2025 17:58:00 +0000 https://status.trophy.so/#ac6ab335829ca369e90305cfbb0126924f877dd4ac994ad073fb1e632aea2ade Documentation went down https://status.trophy.so/incident/733912 Sun, 28 Sep 2025 19:21:00 -0000 https://status.trophy.so/incident/733912#d96c60a4de8cf3ee999f02d31046b04dd8e0d06d55bd7ded939ceaed841807bf API latency has returned to normal levels and we're continuing to monitor closely. https://status.trophy.so/incident/733912 Sun, 28 Sep 2025 19:21:00 -0000 https://status.trophy.so/incident/733912#d96c60a4de8cf3ee999f02d31046b04dd8e0d06d55bd7ded939ceaed841807bf API latency has returned to normal levels and we're continuing to monitor closely. https://status.trophy.so/incident/733912 Sun, 28 Sep 2025 18:36:00 -0000 https://status.trophy.so/incident/733912#dfaa6261c40927aacc716a6a3656f6c3461a64889f3d2335df2ff342ff6c20d1 We're seeing increased latency across API endpoints. We're working to identify the root cause and will provide updates in due course. https://status.trophy.so/incident/733912 Sun, 28 Sep 2025 18:36:00 -0000 https://status.trophy.so/incident/733912#dfaa6261c40927aacc716a6a3656f6c3461a64889f3d2335df2ff342ff6c20d1 We're seeing increased latency across API endpoints. We're working to identify the root cause and will provide updates in due course. https://status.trophy.so/incident/724586 Mon, 15 Sep 2025 15:56:00 -0000 https://status.trophy.so/incident/724586#b2dbef269ae9d46de079f3f917a7638b6ec6702fb5d8b07a2f7ede4e27f99832 We're still waiting for an official update from our upstream provider on if this issue is resolved, however all login issues with Trophy seem to have been resolved so we're closing this incident. We'll continue to monitor and re-open this incident if required. https://status.trophy.so/incident/724586 Mon, 15 Sep 2025 15:36:00 -0000 https://status.trophy.so/incident/724586#2e9a12943710923d744035113acb83f18d9cda497887ed951c1baf98c6971994 Whilst our upstream provider has not notified us that the issue has been resolved we have detected that logging in to Trophy does seem to be restored. We'll keep this incident open and provide updates if anything changes. https://status.trophy.so/incident/724586 Mon, 15 Sep 2025 15:15:00 -0000 https://status.trophy.so/incident/724586#18c3d47765bd68fc67a856d85c93a4436d6e99ee4af811c1baadb50bdb816db4 Our upstream provider is continuing to investigate. All other Trophy systems continue to function as normal. https://status.trophy.so/incident/724586 Mon, 15 Sep 2025 13:36:00 -0000 https://status.trophy.so/incident/724586#b380787814fd39b6199b41e718379b9ce8aebd7b28388350ff64b0bc94eab39f We're aware of an issue with our upstream authentication provider causing issues logging into the dashboard. We're monitoring their status page and will provide updates as we get them. All other Trophy services are functioning as normal.